Last updated: October 17, 2026
Who we are
NYC Floor Pro (Wood Floor Master Inc.) is a hardwood flooring company serving the New York City area. Our website is nycfloorpro.com.
238 East 60th Street, New York, NY 10022
Email: nycfloorpro@gmail.com
Phone: 718-316-5330
Information we collect
- Contact and estimate forms. When you fill out a form on this site, we collect the details you enter, such as your name, email address, phone number, and information about your project.
- Appointment booking. Our online booking tool (Bookly) collects your name, contact details, and the appointment time you choose so we can schedule your visit.
- Website analytics. We use Google Analytics to understand how visitors use the site. It collects things like pages visited, time on site, device and browser type, and approximate (city-level) location, using cookies.
- Reviews widget. Our site displays our Google reviews through a service called Trustindex, which loads content from Google and Trustindex servers when you view those pages.
- Spam protection. Our forms use Google reCAPTCHA, which collects device and browser information to tell real visitors apart from bots.
How we use your information
- Respond to your questions and requests
- Prepare estimates and schedule appointments
- Carry out the work you hire us for
- Keep our business records
- Understand and improve our website
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Who we share it with
Only the service providers that help us run the website and the business: our website hosting provider, email delivery, Google Analytics, our booking tool, our reviews widget, and spam protection. Each of these services handles data under its own privacy policy.
Cookies
This site uses cookies from Google Analytics and from the booking tool so those features work properly. You can control or delete cookies through your browser settings. Blocking cookies may affect how parts of the site work.
How long we keep your information
We keep inquiry, estimate, and project records as long as we need them for our business records and to meet legal or tax requirements.
Your choices
You can ask us to see, correct, or delete the personal information we hold about you. Email nycfloorpro@gmail.com and we will take care of it.
Links to other sites
Our site links to other sites, such as Yelp and our social media pages. Their privacy practices are covered by their own policies.
Children
This site is not directed at children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
If we update this policy, we will post the new version on this page with a new date.
Contact us
Questions about this policy? Email nycfloorpro@gmail.com or call 718-316-5330.